Arrive in good time at the agreed address and show off your vehicle at its best. The vehicle should be thoroughly cleaned beforehand, both inside and out. It’s important to contact the customer in advance to confirm details such as pick-up time and expected travel time. You should also confirm any expectations relating to dress/uniform if booked for chauffeured hire and any decoration of the vehicle. Inspecting the vehicle It's a good idea to give the customer the opportunity to inspect the vehicle before the assignment where they can view documentation such as insurance, registration of the vehicle, MOT and so forth. What if the vehicle fails? If your vehicle is inoperative or needs unexpected repair on the day of the booking, you should immediately inform both the customer and VintageBlissRentals. We then have the opportunity to help the customer to find another vehicle. You can also offer the customer an alternative solution if you're in a position to do so. However, if the offer isn't to the customer's satisfaction, they have the right to cancel their order. If the assignment has already been paid for, the payment shall be refunded to the customer. Absence If you fail to show up for an assignment without advance warning or good reason, your vehicle will be removed immediately from our website. You must also refund any payments you have received as quickly as possible. Disclaimer VintageBlissRentals is solely a booking portal between owners and renters of classic vehicles. VintageBlissRentals only takes responsibility for the dissemination of contact between owner and renters. VintageBlissRentals has no financial or legal responsibility for the use of the rented vehicle, the vehicle’s condition, or any defects or damages incurred to it.